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11/13/26 Outlook email outage: Please call your Care Team for any urgent questions.

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Patient Communications & Updates

Find current notices affecting communication with your Illume Fertility Care Team.

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Updated November 13, 2026

Outlook Email Outage

We’re currently experiencing an Outlook outage that is affecting our ability to receive and respond to emails. For urgent concerns or time-sensitive questions about your care, please call your Care Team directly or contact our office at (203) 750-7400.

Our team will prioritize phone calls to contact you about your treatment and upcoming appointments during this outage. Please do not rely on email for urgent needs until this issue is resolved. Thank you for your patience and understanding.